2

I can only say two good things about this place. One star goes to Randy who was a gentleman and was very professional and nice. The other star goes to the fact that they didn’t charge me for taking a look at my vehicle. With that said here are the negatives. I had a catalytic converter issue with my vehicle and was told by the crew here that my rear cat was missing and front was damaged. They then wanted to charge me $2900 for before market cats plus labor and $2100 for after market. I was baffled by the price for one cat replacement so I went elsewhere. Turns out that I had my rear cat but my front one was ruptured. I got it fixed no problem for $1100 and the other mechanic even threw in some minor repairs for super cheap. This is why it’s hard to trust a lot of mechanics because of the price gouging. let it be known that if the price seems outrageous it most likely is. Always look for a better deal you just might be rewarded.

5

Fast and Friendly service, made my Friday a Good Friday. Thanks for everything.

5

Fast and friendly people and service, In and Out service. Made my Friday a Great Friday. Thanks for Everything.

5

Great service, friendly staff, fast turnaround

5

I can’t say enough great things about Mike and his crew. Sun Auto wanted to charge me $3.6k for a repair that Mike and his guys did for $1k. I love these guys. They have literally saved me a couple times now when I’ve been in a bind.

1

Clueless business owner Mike and amateurs working on your cars here. I took my 2001 Toyota 4Runner SR5 to fix some major issues and left with my car in worse shape than it was originally in. They used tape and glue around the engine and said that I was the one that did it—they swore it was me! I don’t work on my own car. They then owned up to it later. They also broke off part of a cover and not surprisingly, 4 months later, the battery they installed died. I had to come back three times in one month after initially dropping my car off for repair. Photo is from AFTER repair. You can also see the blue-colored glue and tape used to repair my car.

Elias, Please stop by the shop to discuss the issues you are having with your 4Runner.My name is Randy I'm here to listen and address any concerns. Hope to hear/see you soon!

- South Austin Auto Repair
5

UPDATE: I initially took my 4Runner in to fix some major issues late-2022, it was the absolute worst job ever performed on a car and I wrote a lengthy review—BUT Randy (new owner and techs) was kind enough to reach out and offer to right all of the wrongs, and fixed everything in 3 days. Fixed the smoke coming from the engine, replaced my O2 sensor, and other issues that needed attention that were not addressed previously. Turned 1 star into 5! I recommend these guys 👍

Elias, Please stop by the shop to discuss the issues you are having with your 4Runner.My name is Randy I'm here to listen and address any concerns. Hope to hear/see you soon! ---Glad we were able to get your Son's Suv fixed please don't hesitate to stop by the shop for any automotive needs.Hope to see yall soon!!

- South Austin Auto Repair
5

Great auto shop! Very friendly staff and got my car inspection done there quickly. Would recommend. 👍

5

I called on behalf of my sister for her heater shield to be secured. I spoke with Julian who was very friendly, and spoke to me about the process. They allowed her to walk-in despite being busy. The process was very quick! 10/10

5

The staff at this location are honest, friendly, and make you feel welcome. I go to them for all my car needs and I refer them to my family and friends.

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